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Admissions and student enquiry automation

Help colleges, institutes, and training businesses respond to course enquiries, fee questions, document requests, and callback needs from WhatsApp.

24/7 first response for student enquiries
Clearer student data before counsellor calls
Faster follow-up for high-intent leads
Challenge

What the business is trying to solve.

Admission teams receive repeated questions about courses, fees, eligibility, documents, and deadlines. When enquiries arrive after office hours, high-intent students often wait too long or move to another institute.

Deepsense Connect

How the WhatsApp workflow operates.

Deepsense Connect captures course interest, student details, preferred location, and callback time through chatbot flows. Counsellors receive qualified enquiries in the shared inbox with context already attached.

Outcome

What improves for the business.

Institutes respond faster, reduce repetitive counselling work, and keep every student enquiry visible for follow-up.

Conversation Flow

A practical WhatsApp journey for education.

Customer journey

Course enquiry

Help colleges, institutes, and training businesses respond to course enquiries, fee questions, document requests, and callback needs from WhatsApp.

Student asksFlow qualifiesCounsellor follows up
1

Student asks

The student sends "fees", "admission", or "course details" on WhatsApp.

2

Flow qualifies

The chatbot collects name, course interest, location, and callback preference.

3

Counsellor follows up

Counsellors receive the conversation with context and continue from the shared inbox.

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