What the business is trying to solve.
Real estate teams receive enquiries with incomplete details. Sales agents spend time asking basic questions before knowing whether the lead is relevant.
Back to case studies Real Estate
Property enquiry qualification and site visit booking
Convert WhatsApp property enquiries into structured leads by capturing budget, location, property type, and visit intent before sales handoff.
Qualified buyer conversations
Less manual triage
Better sales handoff context
How the WhatsApp workflow operates.
A WhatsApp flow qualifies the buyer, captures the requirement, and routes serious enquiries to sales with budget, location, and visit preference already available.
What improves for the business.
Sales teams receive better-qualified leads and can focus on booking visits and closing conversations.
Conversation Flow
A practical WhatsApp journey for real estate.
Customer journey
Budget capture
Convert WhatsApp property enquiries into structured leads by capturing budget, location, property type, and visit intent before sales handoff.
Buyer asksFlow qualifiesSales receives
1
Buyer asks
The buyer sends "2BHK", "price", or "site visit" on WhatsApp.
2
Flow qualifies
The flow asks for budget, preferred area, project type, and visit date.
3
Sales receives
The sales team receives a qualified lead with the full requirement.
Platform capabilities used in this case.
The same workflow can combine inbox operations, chatbot flows, templates, campaigns, and analytics depending on the business requirement.
Team conversations
Shared WhatsApp Inbox
Manage customer messages, media, status ticks, assignments, and history from one workspace.
Automation journeys
Chatbot Flows
Build keyword-triggered journeys with branching, validation, API calls, forms, and human handoff.
Meta-approved messaging
Template Management
Create, sync, publish, and manage WhatsApp templates for approved outbound communication.